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About Your Stay

Initial Inquiry

INITIAL INQUIRY/PHONE CALL


Our intake coordinator will ask you about the issues you would like to address and any treatment experiences you have had in the past. We will collect details about your life circumstances (family, work, interests) and what brought you to consider coming to CMC:Berkshires.

If, after this exchange, it seems like CMC:Berkshires might be a good option for you, the intake coordinator will schedule a call with one of our clinicians, who will likely have a direct hand in your care from beginning to end of treatment. The clinician will do a deep dive into your goals and struggles so we can be sure that we have the programming to address your needs. They can also answer specific questions you may have about what your day-to-day experience would be like.

We will also get a sense of the people in your life who might be able to support you during the process of making this decision. It can be very helpful for us to talk with other treatment providers and/or family members or friends. We encourage you to involve anyone who can help you make this decision and will work with you to determine how best they can be involved (e.g., providing information only, offering financial support, helping you get to us, etc.).

Our team will work diligently with you to determine whether CMC:Berkshires is an appropriate fit. We understand that each person has unique needs, and that we might not be the best place for every individual. We spend a lot of time in this initial process to be sure you are the right fit for us, and that we are the right fit for you. If either party feels it is not a match, we will try to refer you to a program or treatment provider that would better suit your needs. Again, our main goal is to help you find the support and treatment options that work for you.

Detoxification Needs: One of our goals during this extensive phone conversation is to assess for potential withdrawal from substances. Occasionally there is a need for medical detoxification, and we want to be absolutely sure that we can safely provide you the support and care you need. If together we decide that it makes sense for you to complete a detox before coming to CMC:Berkshires, we will help you make arrangements with a facility either close to your location or close to us. We will then help you get to CMC directly from the detox program.

Admission
Travel Arrangements
Your Stay
Family Services
Aftercare

SPEAK WITH A MEMBER OF OUR INTAKE TEAM

Call us to learn more and ask questions to determine if CMC:Berkshires may be right for you.

QUESTIONS TO ASK YOUR TREATMENT PROVIDER

In searching for a substance abuse treatment provider you will encounter a confusing sea of options. We recommend that you have questions prepared to both help you understand what is out there and also to help you determine what you are looking for to fit your needs.

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