The CMC:Berkshires team has a deep appreciation for outpatient treatment. We believe outpatient is the preferred and appropriate treatment option for most clients and has the ability to help people learn life changing skills while staying engaged in their day-to-day life. We also know as the outpatient provider you are a wealth of information about your client. We have had too many experiences as ourselves where we felt the information we had to offer an inpatient team was not used as well as it could be to benefit our client’s inpatient stay. Finally, we respect how much work goes into helping someone make the decision to come to residential treatment and all the bumps in the road that happen in getting to that point. We value your input and will be interacting with you throughout the process (assuming your referral allows us to include you).

Before your client is admitted, he or she will have an in-depth phone screen with one of our senior clinicians to both provide him or her with information about our facility and make sure that he or she is an appropriate referral. Part of this screen will involve calling you to get your perspective on your client to help us determine if CMC: Berkshires is a good fit.

We have compiled the following information so that we can help everyone referring to CMC:Berkshires know the process and answer some of the questions you may have moving forward. If you have more questions, please contact us directly and you can speak with one of our directors.

Can I have contact with my client while they are at CMC:Berkshires?

When each person first inquires about coming in to CMC:Berkshires, one of our directors will spend significant time speaking with all relevant parties involved in this referral. As part of that collateral conversation, we will discuss the treatment process, and start to put together the individual’s treatment plan based on the information that we are receiving from everyone involved. We believe that for many clients, maintaining a connection with their outpatient provider can improve comfort and continuity.  If it seems clinically appropriate for them to have continued contact with you while they are at CMC:Berkshires, and that is something that you are interested in doing, we will work to build it into their schedule.  Again, this is based on each individual’s unique situation, and a decision that is made in conjunction with all relevant parties.

Who will be communicating with me while my patient is at CMC:Berkshires?

At CMC:Berkshires, we pride ourselves on having consistent contact with collaterals. The person who will be contacting you with updates will be the client’s individual therapist, the person who is directly working with your client.   Once your client is admitted to CMC: Berkshires and has signed a release, you will have regular contact with your client’s individual therapist.  We value collaboration with our client’s outside treatment providers and want you to be informed of your client’s progress and treatment plan and we will be calling to ask your opinion on things given your knowledge of your client and their support network.  We will provide weekly updates on each client at CMC:Berkshires, so that you are up-to-date on what is going on, what they are working on, and the proposed next steps in treatment.

Will I be included in the aftercare planning?

Yes! We believe that continuing care planning starts when a person first enters CMC:Berkshires. Specifically, we believe that you always have to be working with a client with their end-goal in mind. Where will they be going after this? What kind of supports are already in place that they can use? What areas do we need to focus on to reinforce and develop more deeply?

Unless they decide to leave for unexpected reasons, you will know the discharge date well in advance and be thoughtfully involved in the planning. We will be asking for your recommendations. Our therapists are our continuing care coordinators as they know the clients best…so are perfectly suited to develop a good plan.

What type of substance abuse problems do you treat?

We treat all substance and alcohol problems along with other compulsive behavior problems. We also work with clients to help identify any other issues that may be causing problems, including trauma and underlying/co-morbid mental health issues. The primary clinicians at CMC:Berkshires are all psychologists trained in a variety of evidence-based treatments for trauma, mood disorders and personality disorders.  We strongly believe you have to address these underlying issues in order for the overall picture to improve.

What credentials do your therapists have?

All therapy is conducted by Ph.D. level psychologists. To see our clinical staff, go to: In addition, we have trained all of our technicians and staff in Motivational Interviewing and CRA techniques, so clients will get a consistent message throughout our system.

How long do most clients stay?

The length of stay is variable and dependent on an individualized treatment plan. In general, clients stay for 28 days, though when appropriate clients can stay anywhere from 2-8 weeks. These options are discussed with them and with their outside treatment team prior to admission to CMC:Berkshires.

I’m not sure if my client needs this level of care. Who do I call to help determine what the best fit is?

We can help you determine if a residential setting is appropriate fit for your client or if he or she needs a different level of care. If you have any questions, please contact one of our psychologists, who would be happy to discuss this with you. To contact us, call 413.429.9293.

Do you treat trauma?

Yes, we offer targeted and empirically validated trauma treatments such as Prolonged Exposure (PE) and STAIR (Skills Training in Affect and Interpersonal Regulation) which are evidence-based treatments for Posttraumatic Stress Disorder and complex trauma.

Do you work with families?

Yes. Our clinicians regularly do family work, both on the phone/skype or in person on designated days where family members are invited to come to CMC: Berkshires. Our family treatment uses CRAFT (Community Reinforcement and Family Training), a powerful, effective and positive approach critical for families in the support and maintenance of change. For more information on CRAFT click: